Customer Care
Satisfaction guarantee
At LED Outdoor we pride ourselves on providing the highest quality products. However, if you are not happy with your purchase, we offer a 14-day satisfaction guarantee on all stocked products. Simply return the item and packaging in the same condition they were delivered in and we will organise an exchange or refund. Note any refund will be less the cost of freight incurred.
Warranty
All products are covered by a 36 month manufacturer’s warranty against defects on workmanship and materials used. This does not cover indirect, incidental or consequential damages. To claim a warranty, please use the contact form on this website and quote the original invoice number.
For more information please view our warranty policy.
Delivery
For your convenience, LED Outdoor provides free shipping Australia wide. Express post is available if required, however extra charges will apply. Orders will be dispatched within two business days unless otherwise notified.
If for any reason you wish to cancel your order, please contact us within seven days of placing your order. If the item has already been dispatched it will need to be returned at your own cost. Any refund will be less the freight cost incurred and items must be returned in new condition. You will receive a refund within 14 days of cancellation. A 20% restocking fee may be applicable. Custom orders can not be returned.
At LED Outdoor we pride ourselves on providing the highest quality products. However, if you are not happy with your purchase, we offer a 14-day satisfaction guarantee on all stocked products. Simply return the item and packaging in the same condition they were delivered in and we will organise an exchange or refund. Note any refund will be less the cost of freight incurred.
Warranty
All products are covered by a 36 month manufacturer’s warranty against defects on workmanship and materials used. This does not cover indirect, incidental or consequential damages. To claim a warranty, please use the contact form on this website and quote the original invoice number.
For more information please view our warranty policy.
Delivery
For your convenience, LED Outdoor provides free shipping Australia wide. Express post is available if required, however extra charges will apply. Orders will be dispatched within two business days unless otherwise notified.
If for any reason you wish to cancel your order, please contact us within seven days of placing your order. If the item has already been dispatched it will need to be returned at your own cost. Any refund will be less the freight cost incurred and items must be returned in new condition. You will receive a refund within 14 days of cancellation. A 20% restocking fee may be applicable. Custom orders can not be returned.
Contact usAdelaide Office & Showroom
LED Outdoor
43 Rundle Street
Ph. (08) 8278 5269
Kent Town, SA 5067 Australia Opening Hours Monday to Friday 10 to 4pm Saturday 11 to 2pm |
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Trade enquiries welcome
Free shipping Australia wide 14-day satisfaction guarantee Proud commercial distributer of UNIOS lighting products |
"I had been looking for outdoors lights for our wedding reception venue for a while, and I kept come back to LED Outdoor. As we are located in the Hunter Valley, I thought surely there was someone local who could provide the same product. I eventually gave up my search, and rang Troy at LED Outdoor. His customer service, knowledge and advice has been incredible. The lights arrived in 48 hours (which in itself was incredible!), were installed easily by our electricians and look absolutely amazing. I would not go anywhere else in future. The lighting has taken the presentation of our property to another level. Thanks Troy!"